Frequently asked questions
Can I buy without an account? You can browse products and add them to your cart without an account, but completing checkout requires signing in.
What types of lighters are available? We offer categories such as gas lighters, petrol lighters, and electric lighters. Each product page shows its specific type and details.
Are the products suitable for gifts? A selection of our designs is suitable for gifting. You can review the product photos and specifications before ordering.
Which payment methods are available? Cash on delivery, and instant transfer via Vodafone Cash & InstaPay with an instant transfer discount upon attaching the receipt screenshot.
How do I track my order? You can follow the order status from the "My orders" page in your account, and we may also contact you by WhatsApp or phone when needed.
Contact us: support@Shadwose.com
